Front Office Receptionist

Front Office Receptionist - Nigeria
  • Front Office Receptionist - Nigeria

IndustryConsulting

ContractFull time

Description :

Location: surulere
Forward your application to the email for consideration

Responsibilities:
• welcoming and greeting walk-in clients
• keeping a seamless appointment system
• providing excellent & exceptional customer service
• maintaining a positive, empathetic, and professional attitude toward customers
• responding promptly to customer inquiries.
• communicating with customers through various channels.
• acknowledging and resolving customer complaints.
• keeping records of customer interactions, transactions, comments, and complaints.
• communicating and coordinating with colleagues, as necessary.
• providing feedback on the efficiency of the customer service process.
• oversee the sorting and distribution of incoming mail

Required skills & qualifications:

• should be a female preferably
• hnd in a related field.
• minimum of 2 years’ experience in a similar role.
• professional certification in customer service is a plus
• effective communication and strong listening skills.
• exceptional customer service skills.
• must be patient and courteous.
• excellent organizational and analytical skills
• must be efficient/meticulous
• excellent oral and written and must reside in lagos
Good communication skills.
• have a passion for exceptional service.

Forward your application to [email protected]

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