Customer Service Personnel

Customer Service Personnel - Nigeria
  • Customer Service Personnel - Nigeria

IndustryAdvertising and Pu...

ContractFull time

Description :

Requirements:
Minimum of a second O.N.D in any recognized institute degree in any of the Social Sciences, Marketing / Business, Mass communication, Public Relations or other related discipline.

Proven and strong CSP experience (2 years+)

Can demonstrate excellent Commercial judgment & acumen.

Understands customers management process.

Is experienced at managing key stakeholders.

Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
Responsibilities:
The CSP's role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.

Responsibilities

Deliver all information to and from customer using ICT

Creation of e-channel for sales

Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.

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