Customer Service Personnel

Customer Service Personnel - Nigeria
  • Customer Service Personnel - Nigeria

IndustryAdvertising and Pu...

ContractFull time

Description :

Minimum of a second O.N.D in any recognized institute degree in any of the Social Sciences, Marketing / Business, Mass communication, Public Relations or other related discipline.

Proven and strong CSP experience (2 years+)

Can demonstrate excellent Commercial judgment & acumen.

Understands customers management process.

Is experienced at managing key stakeholders.

Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
The CSP's role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.


Deliver all information to and from customer using ICT

Creation of e-channel for sales

Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.

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