I bought this phone brand new and I still have the pack, very efficient and reliable phone. Still had it even when I got my iphone 6S. The only reason I am letting it go is because I got a better 6gb RAM android phone. Very clean, never been fixed, splash proof and very amazing phone. Just in case you didn't know, This phone was made for google, it was supposed to be a Google Pixel mini. Please call if you are interested.